Privacy Policy

This Privacy Policy explains how Techimpace Innovations Private Limited ("Techimpace", "we", "us", or "our") collects, uses, discloses, and safeguards personal information when you visit techimpace.com (the "Site"), get in touch with us, or use our services. It is written to align with India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000. By using the Site, you agree to the practices described here.

We collect information in the following ways:

• Information you provide directly — such as your name, email address, phone number, company name, and project details when you submit a contact form, book an appointment/call, subscribe to our newsletter, or otherwise correspond with us.
• Information collected automatically — such as IP address, browser type, device information, pages visited, and referral source, collected through strictly necessary cookies and standard server logs when you browse the Site. See our Cookie Policy for details.
• Information from engagements — if you become a client, we may collect additional information necessary to deliver, invoice, and support the project (e.g. billing details, access credentials you choose to share, and project assets).

• To respond to enquiries, quotes, and appointment requests.
• To deliver, operate, and support the services you engage us for.
• To send updates you have opted into, such as our newsletter.
• To maintain the security, integrity, and performance of the Site.
• To comply with legal, accounting, and regulatory obligations.

We process personal information on the basis of your consent (for example, when you submit a form or subscribe to updates), to take steps toward or perform a contract with you, or to comply with a legal obligation. Where consent is the basis for processing, you may withdraw it at any time by emailing support@techimpace.com; this will not affect processing carried out before withdrawal.

We do not sell personal information. We may share it only in the following circumstances:

• With service providers who support our operations (e.g. hosting, email delivery, scheduling, analytics), bound by confidentiality and data protection commitments.
• When required to comply with applicable law, regulation, or legal process.
• To protect the rights, property, or safety of Techimpace, our clients, or others.
• In connection with a merger, acquisition, or sale of assets, subject to equivalent protections for your information.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements, after which it is deleted or anonymised.

We apply reasonable technical and organisational safeguards — including restricted access, encrypted transport (HTTPS/TLS), and vetted third-party providers — to protect your information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. See our Security page for more detail.

Subject to applicable law, you may have the right to access, correct, update, withdraw consent for, or request erasure of your personal information, and to nominate another individual to exercise these rights on your behalf in the event of death or incapacity. To exercise any of these rights, contact our Grievance Officer below.

The Site is not directed at children, and we do not knowingly collect personal information from individuals under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

The Site may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties; we encourage you to review their policies before providing any information.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal information — including grievances under the DPDP Act, 2023 — please contact:

Techimpace Innovations Private Limited
Email: support@techimpace.com